Frequently Asked Question
You’re not alone—we’ve gathered answers to the most common questions to help you. If you don’t find what you’re looking for, our team is always here to assist you.
Hararebox.com is your online gift shop for every occasion. We offer gifts, hampers, subscriptions, and vouchers, featuring both local Zimbabwean products and imported goods.
We recommend contacting us via website chat to pay securely with EcoCash, direct transfer to our Paypal. This is our safest payment method while we build our direct payment system.
We primarily deliver within Harare and its immediate surroundings. Contact us for inquiries about other areas.
Please note, we are currently sending some products to Zimbabwe and some are there. We aim for same-day delivery for specific orders confirmed before 2 PM on business days. Next-day delivery applies for orders placed after 2 PM.
We offer exchanges for damaged or incorrect items if reported within 24 hours of delivery. Due to the nature of gifts, general returns are not accepted.
Yes. Our chat-to-order EcoCash process is designed to protect your financial data. We avoid handling sensitive card details directly on the site for your security.
We have two main subscriptions: a Monthly Grocery Hamper and a Weekly Meal Plan delivery. Both are perfect gifts.
Yes. We provide custom corporate gifting solutions, including branded hampers and bulk vouchers. Contact us to discuss your needs.
Yes! We love supporting local talent. Please contact us with details and photos of your work.
